Same day plant gift delivery across Brisbane. Order by 12pm.

Terms of Service

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These terms cover your use of the Green Amor website and any order you place with us. Green Amor is operated by TODO-CONFIRM-LEGAL-ENTITY (ABN TODO-CONFIRM-ABN). By placing an order you agree to these terms, so please read them.

Two related documents form part of these terms: our delivery terms and our refund policy.

Using this site

You need to be at least 18 years old to place an order. You agree to give us accurate information, and not to use the site to do anything unlawful, to interfere with how it runs, or to copy our content for your own commercial use.

Orders

An order is an offer to buy, and a contract is formed when we accept it. We may decline or cancel an order, and refund you in full, where:

  • the delivery address is outside the suburbs we cover and we haven't agreed to it in advance
  • the address is one we don't deliver to, such as a hospital, a funeral home or a PO Box
  • a plant, pot or gift turns out to be unavailable
  • there's been an obvious error in a price or a product description
  • we suspect the order is fraudulent

TODO-CONFIRM-SUBSTITUTION: confirm whether a plant, pot or gift may be substituted when it's unavailable, and on what terms, before publishing. Until that's confirmed, say nothing about substitution.

Prices and payment

Prices are in Australian dollars. TODO-CONFIRM-GST: confirm whether prices include GST.

  • Delivery is a flat $19.95, added at checkout.
  • We accept all major credit cards and PayPal. We don't offer buy now, pay later.
  • Payment is taken in full when you place your order.
  • Discount codes must be entered at checkout before you place your order. We can't apply a code or refund the difference afterwards.
  • We may change prices at any time, but a change never affects an order you've already placed.

Products

We sell living plants, along with pots, giftware and greeting cards offered as add-ons. Plants are grown by growers and the add-ons are made by other brands. We choose what we sell, so please read the product description before you order, including pot materials and size measurements.

No two plants grow the same way, so leaf count, shape and colour vary from plant to plant and shift with the season. Your plant won't be an exact copy of the one in our photos. Our refund policy explains how we treat natural variation.

Colours can also look different from screen to screen, so a photo is a guide rather than an exact match.

Gift messages

You type your own gift message at checkout and it's printed as you write it, so please check your spelling before you order. TODO-CONFIRM-GIFT-MESSAGE: confirm whether we reserve the right to decline an offensive or unlawful message, and whether a message can be changed after an order is placed.

Delivery

Our plant gift delivery terms set out where we deliver, our cut-offs, how Authority to Leave works, and the places we can't deliver to. They form part of these terms.

Delivery dates and arrival times are our best effort, not a guarantee. We can't accept a request for a specific delivery time, because our routes change every day.

Returns and refunds

Our refunds and returns policy sets out cancellations, change of mind, natural plant variation, and what to do if something arrives damaged or faulty. It forms part of these terms.

Pets and plant safety

Some indoor plants can make dogs, cats and other pets unwell if they chew or eat them. Choosing a plant that suits your recipient's home is your decision, and Green Amor isn't responsible for harm to a pet caused by a plant you selected. Our pet-friendly plants range is the straightforward answer where you're not sure.

Plants and plant care information on this site are general in nature and aren't medical or veterinary advice.

Your consumer rights

Nothing in these terms excludes, restricts or modifies any right or guarantee you have under the Australian Consumer Law. Our goods come with guarantees that can't be excluded. Where a failure is major, you can choose a replacement or a refund. Where it isn't major, we're entitled to put the problem right within a reasonable time.

Beyond those rights, and to the extent the law allows, our liability for any claim connected with an order is limited to replacing the goods or refunding what you paid for them, and we aren't liable for indirect or consequential loss.

Our content

The text, photographs, logos and design on this site belong to us or are used with permission. You're welcome to browse and share links, but please don't reproduce our content for commercial use without asking.

Changes to these terms

We may update these terms from time to time. The version published here is the current one, and the terms that apply to your order are the ones in place when you place it.

Governing law

These terms are governed by the laws of TODO-CONFIRM-JURISDICTION (Queensland is assumed, not confirmed), and the courts of that state have jurisdiction over any dispute.

Contact

Questions about these terms? Email TODO-CONFIRM-EMAIL or use our contact form.

Last updated: TODO-CONFIRM-DATE